JMIR Publications

ABSTRACT

Background:

Hypoglycemia is a serious complication in diabetes, it impairs cognitive and psychomotor function, and is linked to driving mishaps. In-vehicle voice assistants (VAs) have been designed to proactively deliver a warning of hypoglycemia while driving. However, proactive VAs can cause driving impairments through startling. Hence, we complement the voice warning from the VA with ambient light-emitting diodes (LED) and investigate the effect of this addition on emotional reaction.

Objective:

Designing an in-vehicle voice warning for hypoglycemia and assessing its effect on the emotional reaction and technology acceptance.

Methods:

We present two studies investigating the emotional reactions of drivers with diabetes to different hypoglycemia warning modalities. The same procedure was replicated in two settings: simulated and real driving. A quasi-experimental design, with two independent variables (blood glucose phase and warning modality) and one main dependent variable (emotional reaction), was implemented. The material and apparatus included intravenous catheters to manipulate blood glucose and a tablet with an app to simulate hypoglycemia warnings. The warnings had three possible modalities: Standard, Voice, and Voice + LED. Objective emotional reaction (arousal) was measured physiologically via skin conductance response (SCR). Subjective emotional reaction was measured with the Affective Slider (valence and arousal). Both emotional reaction measures were tested with a mixed-effect linear model. Secondary outcomes included self-reported measures of technology acceptance.

Results:

Our results showed that in the simulated-driving setting, the Voice + LED warning modality was preferred over other modalities. However, this advantage decreased in real-world driving because the LED was less visible outdoors. The Voice modality was more effective than the Standard warning modality in both simulated and real-world driving studies. The mixed model on self-reported emotional reaction yielded significant results. Self-reported arousal was higher during Decreasing blood glucose and Hypoglycemia for Voice and Voice + LED in the real-world driving study. In contrast, self-reported valence was influenced by blood glucose manipulation rather than the warning modality. The mixed model on SCR did not yield significant results. Participants consistently ranked the Voice and Voice + LED warning modalities superior to the Standard modality.

Conclusions:

This paper proposes using the in-vehicle VA and ambient lighting system installed in a car to deliver a warning of hypoglycemia. It investigated how the warning modality affects emotional response and acceptance in virtual and real-world environments. The study provides insight into the potential of implementing VA-based health warnings in cars and contributes to a better understanding of the challenges and opportunities of in-vehicle VA-based health interventions.