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Accepted for/Published in: JMIR Human Factors

Date Submitted: Sep 6, 2022
Date Accepted: Jan 24, 2023

The final, peer-reviewed published version of this preprint can be found here:

Acceptability of a Health Care App With 3 User Interfaces for Older Adults and Their Caregivers: Design and Evaluation Study

Kim J, Saguna S, Åhlund C

Acceptability of a Health Care App With 3 User Interfaces for Older Adults and Their Caregivers: Design and Evaluation Study

JMIR Hum Factors 2023;10:e42145

DOI: 10.2196/42145

PMID: 36884275

PMCID: 10034616

Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.

User Interface Design and Technology Acceptance for a Healthcare App: Supporting and Enabling the Well-being of Elderly

  • JooChan Kim; 
  • Saguna Saguna; 
  • Christer Åhlund

ABSTRACT

Background:

The demography with an increasing older population needs solutions for independent living and reducing the burden on caregivers while maintaining the quality and dignity of life.

Objective:

The aim of this study is to design, develop, and evaluate the user experience and usability of the design aspect for the mobile application that supports caregivers and relatives while enabling independent living of older adults.

Methods:

We designed and developed a mobile application with three user interfaces that enable remote sensing of an older adult's daily activities and behaviors. We conducted user evaluations (N=25) with older adults, their relatives, and a caregiver to evaluate our application regarding user experience and usability. In our design study, the participants had first-hand experience with our application and followed by a questionnaire and individual interview to express their opinions and feedback on our application and its three user interfaces. The questionnaire answers were statistically analyzed, and we coded the interview answers based on a keyword related to a participant’s experience.

Results:

We received an overall positive result in our user evaluation regarding key aspects such as “efficiency,” “perspicuity,” “dependability,” “stimulation,” and “novelty” for our application with average mean values between 1.74 and 2.18, within a scale of -3.0 to 3.0. The general perception of our application is favorable, and we also identified a positive technology acceptance for the use of augmented reality by older adults to share information with their relatives and caregivers.

Conclusions:

To address the need for a study to evaluate the user experience and technology acceptance by older adults regarding the user interfaces with multimodal interaction in the context of health monitoring, we designed, developed, and conducted user evaluations with the target user group. Our results through this design study show significant implications for designing future health monitoring mobile applications with multiple interaction modalities and intuitive user interfaces in the elderly healthcare domain.


 Citation

Please cite as:

Kim J, Saguna S, Åhlund C

Acceptability of a Health Care App With 3 User Interfaces for Older Adults and Their Caregivers: Design and Evaluation Study

JMIR Hum Factors 2023;10:e42145

DOI: 10.2196/42145

PMID: 36884275

PMCID: 10034616

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