Sorry about the connection: Telehealth technology competency and difficulties and the therapeutic process.
ABSTRACT
Background:
Telehealth therapy services increased during SARS-Cov-2 (COVID-19) pandemic and have the potential to shape service provision in the future. The growing body of research on telehealth services provides evidence of the efficacy of such services and the possibility for greater accessibility of counseling services for hard-to-reach clients. However, less is known regarding two unique processes of engaging in telehealth services, which are telehealth difficulties and perceived therapist telehealth competency.
Objective:
This study examined the factor structure of two new measures, the Telehealth Difficulties Scale and the Therapist Telehealth Competency Scale
Methods:
Exploratory factor analyses were used with 223 participants who used telehealth services. Following this validation, these measures were tested with their association with the therapeutic alliance and therapy productiveness among clients of telehealth services using linear regressions.
Results:
The study found that both measures had a one-factor structure and predicted therapeutic alliance scores. In addition, telehealth competency predicted therapy productiveness.
Conclusions:
Implications for these results are discussed and future directions are given.
Citation
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Copyright
© The authors. All rights reserved. This is a privileged document currently under peer-review/community review (or an accepted/rejected manuscript). Authors have provided JMIR Publications with an exclusive license to publish this preprint on it's website for review and ahead-of-print citation purposes only. While the final peer-reviewed paper may be licensed under a cc-by license on publication, at this stage authors and publisher expressively prohibit redistribution of this draft paper other than for review purposes.