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The Usability and Acceptability of a Palliative Care Mobile Intervention for Older Adults with Heart Failure and Caregivers: Observational Study
Jennifer Paola Villalobos;
Sheana Salyers Bull;
Jennifer Dickman Portz
ABSTRACT
Background:
Digital health provides opportunities for patients with advanced heart failure and their caregivers to engage in palliative care, but is relatively underexplored.
Objective:
To test the acceptability and usability of Convoy-Pal, a mobile palliative care solution for older adults and their family and informal caregivers, i.e., their “social convoy”.
Methods:
Convoy-Pal includes tablet based and smart watch tools facilitating self-management and access to palliative care resources. Older adults and convoy caregivers completed an acceptability and usability interview via Zoom including open ended questions and the Mobile Application Rating Scale: User Version (uMars). Descriptive analysis was conducted to summarize the results of open-ended feedback and self-reported acceptability and usability.
Results:
Overall, the feedback from users was good (uMars M=3.96, out of 5). Open ended feedback from the interviews included improving graphs and adding monitoring features.
Conclusions:
Convoy-Pal is perceived acceptable with good usability for both older adults and their caregivers.
Citation
Please cite as:
Villalobos JP, Bull SS, Portz JD
Usability and Acceptability of a Palliative Care Mobile Intervention for Older Adults With Heart Failure and Caregivers: Observational Study