Accepted for/Published in: Journal of Medical Internet Research
Date Submitted: Aug 18, 2021
Open Peer Review Period: Aug 18, 2021 - Oct 13, 2021
Date Accepted: Dec 28, 2021
(closed for review but you can still tweet)
Synthesizing Digital Maturity Dimensions: A Systematic Literature Review and Future Research Directions
ABSTRACT
Background:
Digital health in hospital settings is viewed as the ‘panacea’ for achieving the quadruple aims of healthcare, yet the outcomes have been largely inconclusive. To optimize digital health outcomes, a strategic approach is necessary requiring digital maturity assessments. However, current approaches to assessing digital maturity have been largely insufficient, with uncertainty surrounding the dimensions to assess.
Objective:
The aim of this study is to identify the current dimensions used to assess the digital maturity of hospitals.
Methods:
A systematic literature review was conducted of peer-reviewed literature (published between January 2009 and December 2020) investigating maturity models used to assess the digital maturity of hospitals. Twenty-nine relevant articles were retrieved representing 27 unique maturity models. Articles were inductively analyzed with maturity model dimensions extracted and consolidated into a maturity model framework.
Results:
The consolidated maturity model framework consists of seven dimensions: strategy; IT capability; interoperability; governance and management; patient-centered care; people, skills and behavior; and data analytics. These seven dimensions can be evaluated based on 24 respective indicators.
Conclusions:
The maturity model framework developed can be used to assess digital maturity and identify areas for improvement.
Citation
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Copyright
© The authors. All rights reserved. This is a privileged document currently under peer-review/community review (or an accepted/rejected manuscript). Authors have provided JMIR Publications with an exclusive license to publish this preprint on it's website for review and ahead-of-print citation purposes only. While the final peer-reviewed paper may be licensed under a cc-by license on publication, at this stage authors and publisher expressively prohibit redistribution of this draft paper other than for review purposes.