Accepted for/Published in: JMIRx Med
Date Submitted: Jul 23, 2021
Open Peer Review Period: Jul 23, 2021 - Sep 17, 2021
Date Accepted: Oct 3, 2021
Date Submitted to PubMed: Sep 19, 2023
(closed for review but you can still tweet)
The role of IT ambidexterity, digital dynamic capability and knowledge processes as enablers of patient agility: an empirical study
ABSTRACT
There is a limited understanding of IT's role as a crucial enabler of patient agility and the department's ability to respond to patient's needs and wishes adequately. This study's objective is to contribute to the insights of the validity of the hypothesized relationship between IT resources, practices and capabilities, and hospital departments' knowledge processes and the department's ability to adequately sense and respond to patient needs and wishes, i.e., patient agility. This study conveniently sampled data from 107 clinical hospital departments in the Netherlands and uses structural equation modeling for model assessment. IT ambidexterity positively enhances the development of a digital dynamic capability. Likewise, IT ambidexterity also positively impacts the hospital department's knowledge processes. Both digital dynamic capability and knowledge processes positively influence patient agility. IT ambidexterity promotes taking advantage of IT resources and experiments to reshape patient services and enhance patient agility.
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Copyright
© The authors. All rights reserved. This is a privileged document currently under peer-review/community review (or an accepted/rejected manuscript). Authors have provided JMIR Publications with an exclusive license to publish this preprint on it's website for review and ahead-of-print citation purposes only. While the final peer-reviewed paper may be licensed under a cc-by license on publication, at this stage authors and publisher expressively prohibit redistribution of this draft paper other than for review purposes.