Accepted for/Published in: JMIR mHealth and uHealth
Date Submitted: Nov 22, 2020
Date Accepted: Jan 13, 2021
Date Submitted to PubMed: Jan 14, 2021
The Implementation of Online Hospitals in China: Study of Influencing Factors of Mobile Medical Services’ Adoption
ABSTRACT
Background:
Internet hospitals are an innovative model for China to explore telemedicine services based on national conditions and the COVID-19 outbreak.
Objective:
Based on the UTAUT theoretical model, this article establishes a hypothetical model through extended use to analyze the influencing factors of patients' willingness to use mobile medical service,to provide strong evidence for the study of patient acceptance behavior of mobile medical service.
Methods:
A cross-sectional study based on medical institutions.Taking convenient sampling to obtain 407 survey data of target groups, and conduct empirical testing of the hypothesis model. Using structural equation model to estimate the significance of path coefficients.
Results:
23.34% of the respondents knew about Internet hospitals, while 76.66% said they did not know or had not heard of Internet hospitals. The results of path coefficient analysis show that performance expectation, effort expectation and facilitating conditions have a positive effect on patients' use of mobile medical service.
Conclusions:
The public's awareness and use rate of Internet hospitals is low. Performance expectation, effort expectation and facilitating conditions are the three main factors that affect patients' willingness to use Internet hospital mobile medical platform.
Citation
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Copyright
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