Accepted for/Published in: Journal of Medical Internet Research
Date Submitted: Oct 26, 2020
Date Accepted: Mar 16, 2021
Improving the usability and safety of digital health systems: the role of predictive human-computer interaction modelling
ABSTRACT
In this paper, we describe techniques for predictive modelling of human-computer interaction (HCI) and discuss how they could be used in the development and evaluation of user interfaces for digital health systems such as electronic health record (EHR) systems. HCI predictive modelling has the potential to improve the generalisability of usability evaluations of digital health interventions beyond specific contexts - especially when integrated with models of distributed cognition and higher-level socio-technical frameworks. Evidence generated from building and testing HCI models of the user-interface (UI) components for different types of digital health interventions could be synthesised to create evidence-based UI design guidelines. This could support development of safer and more effective user interfaces for digital health interventions in the future.
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Copyright
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