Maintenance Notice

Due to necessary scheduled maintenance, the JMIR Publications website will be unavailable from Wednesday, July 01, 2020 at 8:00 PM to 10:00 PM EST. We apologize in advance for any inconvenience this may cause you.

Who will be affected?

Accepted for/Published in: Journal of Medical Internet Research

Date Submitted: Aug 27, 2020
Date Accepted: Mar 25, 2021
Date Submitted to PubMed: May 11, 2021

The final, peer-reviewed published version of this preprint can be found here:

Telehealth Use by Age and Race at a Single Academic Medical Center During the COVID-19 Pandemic: Retrospective Cohort Study

Stevens J, Mechanic O, Markson L, O'Donoghue A, Kimball A

Telehealth Use by Age and Race at a Single Academic Medical Center During the COVID-19 Pandemic: Retrospective Cohort Study

J Med Internet Res 2021;23(5):e23905

DOI: 10.2196/23905

PMID: 33974549

PMCID: 8139390

Telehealth use by age and race at a single academic medical center during COVID-19

  • Jennifer Stevens; 
  • Oren Mechanic; 
  • Lawrence Markson; 
  • Ashley O'Donoghue; 
  • Alexa Kimball

ABSTRACT

Background:

During the coronavirus-2019 pandemic, many ambulatory clinics transitioned to telehealth but how this may have exacerbated inequitable access to care has not been described.

Objective:

Given potential barriers faced by different populations, we tested whether telehealth use was consistent and equitable across age, race, and gender.

Methods:

Retrospective cohort study of outpatient visits between March 2, 2020, and June 10, 2020, compared with the same time period in 2019, in a single academic health center in Boston, MA. Visits were divided into in-person visits versus telehealth and then compared by racial designation, gender, and age.

Results:

In our academic medical center, using a retrospective cohort analysis of ambulatory care delivered between March 2 and June 10, 2020, we found over half (57.6%) of all visits used telehealth and both Black and white patients accessed telehealth more than Asian patients.

Conclusions:

We found that the rapid implementation of telehealth did not follow prior patterns of healthcare disparities.


 Citation

Please cite as:

Stevens J, Mechanic O, Markson L, O'Donoghue A, Kimball A

Telehealth Use by Age and Race at a Single Academic Medical Center During the COVID-19 Pandemic: Retrospective Cohort Study

J Med Internet Res 2021;23(5):e23905

DOI: 10.2196/23905

PMID: 33974549

PMCID: 8139390

Download PDF


Request queued. Please wait while the file is being generated. It may take some time.

© The authors. All rights reserved. This is a privileged document currently under peer-review/community review (or an accepted/rejected manuscript). Authors have provided JMIR Publications with an exclusive license to publish this preprint on it's website for review and ahead-of-print citation purposes only. While the final peer-reviewed paper may be licensed under a cc-by license on publication, at this stage authors and publisher expressively prohibit redistribution of this draft paper other than for review purposes.