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Accepted for/Published in: JMIR Medical Education

Date Submitted: Apr 12, 2020
Open Peer Review Period: Apr 12, 2020 - Apr 17, 2020
Date Accepted: May 14, 2020
(closed for review but you can still tweet)

The final, peer-reviewed published version of this preprint can be found here:

Email Use Reconsidered in Health Professions Education: Viewpoint

De Gagne JC, Yang Y, Rushton S, Koppel PD, Hall K

Email Use Reconsidered in Health Professions Education: Viewpoint

JMIR Med Educ 2020;6(1):e19300

DOI: 10.2196/19300

PMID: 32478659

PMCID: 7296417

Email Use Reconsidered in Health Professions Education

  • Jennie C. De Gagne; 
  • Yesol Yang; 
  • Sharron Rushton; 
  • Paula D. Koppel; 
  • Katherine Hall

ABSTRACT

Email has become a popular means of communication in the past 40 years with more than 200 billion emails sent each day worldwide. When used appropriately, email can be an effective and useful form of correspondence, although improper practices such as email incivility can present challenges. Email is ubiquitous in education and healthcare, where it is used for student-to-teacher, provider-to-provider, and patient-to-provider communications, but not all students, faculty, and health professionals are skilled in its use. This paper examines the challenges and opportunities posed by email communication in health professions education and reveals important deficiencies in training as well as steps that can be taken by health professions educators to address them. Recommendations are offered to help health professions educators develop approaches to teaching email professionalism.


 Citation

Please cite as:

De Gagne JC, Yang Y, Rushton S, Koppel PD, Hall K

Email Use Reconsidered in Health Professions Education: Viewpoint

JMIR Med Educ 2020;6(1):e19300

DOI: 10.2196/19300

PMID: 32478659

PMCID: 7296417

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