Accepted for/Published in: JMIR Formative Research
Date Submitted: Apr 26, 2019
Date Accepted: Oct 22, 2019
Date Submitted to PubMed: Mar 23, 2020
A mixed-methods, user-centred approach to evaluate an educational health website on infections and antibiotics
ABSTRACT
Background:
e-Bug, an educational health website, aims to help control antibiotic resistance by educating young people about microbes, hygiene and antibiotic resistance; reducing the incidence of infection and, therefore, the need for antibiotics. The teacher’s section of the e-Bug website (www.e-bug.eu) has not been evaluated since it was launched in 2009 and worldwide page views have been steadily decreasing since 2013.
Objective:
This study aims to apply GoodWeb, a comprehensive framework to evaluate the e-Bug teacher website, utilising methodologies and attributes that are relevant to the digital era. Results will be used to appraise the current quality and inform any future changes, modifications and additions.
Methods:
Electronic questionnaires and face-to-face completion of task scenarios were used to assess: content, ease of use, interactivity, technical adequacy, appearance, effectiveness, efficiency, and learnability of the teacher’s section of the e-Bug website.
Results:
106 teachers evaluated the e-Bug website: 97% reported that they would use e-Bug and 98% would recommend it to others. Participants thought that there was a niche for e-Bug, due to the way the resources fit into the national curriculum. Suggestions for improvements included: changing the menu indication by highlighting the current page or deactivating links; improving home-page indication; and providing a preview of resources when hovering the mouse over hyperlinks. Additional features requested by users, include: a search function and access to training opportunities.
Conclusions:
GoodWeb was successfully applied to evaluate the educational health website and, therefore, could be used to guide future website evaluations in other fields. Clinical Trial: NA
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