Accepted for/Published in: JMIR mHealth and uHealth
Date Submitted: Sep 20, 2018
Open Peer Review Period: Sep 24, 2018 - Oct 11, 2018
Date Accepted: Dec 9, 2018
(closed for review but you can still tweet)
Investigating the Adoption of Mobile Health Services by Elderly Users from A Trust Transfer Perspective
ABSTRACT
Background:
Although elderly users comprise a major user group in the field of mHealth services, their adoption rate of mobile health services is relatively low compared to their use of offline health services. Increasing the adoption rate of mHealth services among elderly users is considered beneficial to aging in place.
Objective:
Drawing upon the trust transfer theory, this study investigated declining physiological conditions and support from hospitals in an integrated framework to explain elderly users’ intentions to use mHealth services and empirically examine the trust transfer mechanism.
Methods:
A survey comprising 395 elderly users was conducted to validate our research model and hypotheses.
Results:
The results revealed that: (1) trust in offline health services positively influences trust in mHealth services; (2) declining physiological conditions strengthen the effect of trust in offline health services regarding trust in mHealth services; and (3) support from hospitals weakens the effect of trust in mHealth services on the intention to use.
Conclusions:
We concluded that the trust transfer mechanism is a viable means of building initial trust in mHealth services. In addition, declining physiological conditions and support from hospitals are important for investigating mHealth services adoption among elderly users.
Citation
Per the author's request the PDF is not available.
Copyright
© The authors. All rights reserved. This is a privileged document currently under peer-review/community review (or an accepted/rejected manuscript). Authors have provided JMIR Publications with an exclusive license to publish this preprint on it's website for review and ahead-of-print citation purposes only. While the final peer-reviewed paper may be licensed under a cc-by license on publication, at this stage authors and publisher expressively prohibit redistribution of this draft paper other than for review purposes.