Previously submitted to: JMIR mHealth and uHealth (no longer under consideration since Mar 19, 2020)
Date Submitted: Dec 19, 2019
Warning: This is an author submission that is not peer-reviewed or edited. Preprints - unless they show as "accepted" - should not be relied on to guide clinical practice or health-related behavior and should not be reported in news media as established information.
Self-Service Blood Pressure Measurement in Outpatient Obstetrics Clinics Could Reduce the Waiting Time of Pregnant Women: Cross-sectional Survey
ABSTRACT
Background:
In the conventional method, the blood pressure values of pregnant women were measured by nurses in the obstetrics outpatient clinics, and then were entered into the computer system. The pregnant women should wait for long time to complete this process. We hypothesized that the self-service blood pressure measurement by pregnant women could be a better option rather than measuring the blood pressure by nurses.
Objective:
To investigate the influence of self-service blood pressure measurement on pregnant women in the obstetrics outpatient clinics on the waiting time, patient satisfaction, and outpatient volume by comparing with the conventional blood pressure measurement method.
Methods:
The waiting time and satisfaction degree of pregnant women, as well as the outpatient volume in the Obstetrics Outpatient Clinic were compared on the use of self-service blood pressure measurement system with the conventional method. A total of 519 pregnant women in the obstetrics outpatient clinics participated in the satisfaction survey. The sample means were compared with t-test.
Results:
After using the self-service blood pressure measurement system, the waiting time of pregnant women for blood pressure measurement was significantly reduced from (18.57±9.68) min to (2.39±1.96) min (P<0.001). In addition, the satisfaction degree of pregnant women was significantly increased (P<0.001), and the monthly outpatient volume was significantly increased (P=0.02,P<0.05).
Conclusions:
The self-service blood pressure measurement has significantly reduced the waiting time, increased the patient satisfaction and the outpatient volume. Therefore, this method is worth to be popularized in clinical practices.
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